As soon as your parcel leaves our warehouse, you’ll receive a shipping confirmation email with your tracking link.

Delivery times

  • We dispatch orders within 1–3 working days.
  • Delivery then takes about 5–9 working days across Europe.
  • Shipping is free on orders over €99.

Where is my order?

  1. Open the shipping confirmation email and click the tracking link.
  2. Or sign in to your account to see the status of all your orders.
  3. Tracking can take a day or two to update after dispatch – that’s normal.

No tracking email after 3 working days, or your parcel seems stuck? Contact us with your order number and we’ll check it for you.